FAQ

What is Green Noise Records?

Green Noise Records is both a brick-and-mortar record store and online mailorder/distro.

It was founded in Eugene, Oregon in 1989, and moved to Portland, OR in the year 2000. At the beginning of 2005, the store was sold, and merged with Dirtnap Records. In 2017, the store was sold again, merged with Accident Prone Records, and continues to work closely with Dirtnap.

Where is Green Noise Records located?

720 N. Killingsworth St.
Portland, OR 97217

How do I contact Green Noise Records?

Our phone number is 503-208-3751 . Our email address is mail [at] greennoiserecords.com

How is Green Noise Records related to Dirtnap Records?

Green Noise Records is the mailorder site and sole source of colored vinyl from Dirtnap Records. 

How is Green Noise Records related to Accident Prone Records?

Green Noise Records is both the mailorder site and physical location for Accident Prone.

Does Green Noise Records buy used records?

Yes, but we are somewhat picky.

We are ALWAYS buying used punk, metal, hardcore, garage, post-punk, noise, experimental, etc. vinyl and cassettes. We're also buying more hip-hop, soul, funk, and jazz these days.

Please note that we do not buy 78's, CD's, classical, or much 60's/70's rock.

Can I bypass the shopping cart program and get an order quoted directly?

YES. Just send an email to mail [at] greennoiserecords.com letting us know what you want, and we'll get you a price quote for your order.

Is the website kept up-to-date?

We strive to keep the website inventory as current as possible, and updated several times per week, but because we are a retail store as well as an online mailorder, our physical inventory can change minute-by-minute.

Because of our large inventory, Green Noise Records cannot guarantee that any item listed on the website will be in stock.

What if you've sold out of an item I've ordered?

If we have sold out of an item ordered, our default method for handling it is to issue a refund for the out-of-stock item (along with any applicable postage) and ship what we currently have in stock. If you would prefer to substitute alternate items for any items that may be out of stock, please alert us to this at the time you place the order.

How often does mailorder ship?

Web orders ship 3-4 days a week, every week. Under normal circumstances, almost all orders ship in under 48 hours, and often in under 24.

Although we try to process all orders as quickly as possible, Green Noise Records cannot guarantee your order will be looked at/pulled/processed in less than 48 hours.

Is tracking provided with mail order?

Yes.

What if an item is lost/damaged?

99% of the packages we send out arrive at their destinations (relatively) quickly and safely. If this does not wind up being the case, we will replace or refund any missing/damaged items.

Hey, what happened to the free shipping with $25 orders?

We've offered free shipping in the USA with a $25 order for well over a decade now.

In that time, costs have increased several times for just about everything imaginable (postage, packaging, etc).

We resisted raising the free shipping threshold for a long time, as we realize that this is a popular feature of the website.

Effective immediately, US orders need to be $35 to receive free shipping. Orders under $35 will be charged a flat rate of $4.

People outside the US will need to pay full price for shipping, sorry.